Press Releases & Advisories

New advanced data entry program available for motor coaches

BUFFALO, NY/FORT ERIE, ON – Today the Buffalo and Fort Erie Public Bridge Authority (PBA) and Niagara Falls Bridge Commission (NFBC) – in conjunction with respective border agencies – announced the implementation of the Buffalo Niagara “Border Planner” program, which will help coordinate advanced port arrival data for charter buses, tours, and motor coaches traveling the region’s border crossings through a new online portal service.

“In looking at ways to make the border crossing experience more reliable for buses and charters, we identified the inability to accurately forecast bus traffic as a factor that is limiting processing efficiency,” said PBA General Manager Ron Rienas. “As a result, the Buffalo Niagara Border Planner will offer an easy to use online portal and scheduling tool that allows companies to voluntarily alert bridge operators and border services agencies of their impending trip and approximate arrival time at area bridge crossings.”

“By knowing approximately how many buses are scheduled to arrive at the border each day, as well as the general time and how many passengers will be onboard, border services agencies can make efforts to ensure that appropriate staffing levels are in place to handle this influx of travelers in an expeditious manner,” said NFBC General Manager Lew Holloway. “In better forecasting daily bus arrivals, there will be time savings and an improved border crossing experience for all involved.”

The Buffalo Niagara “Border Planner’” program will help alleviate bus and motor coach congestion at the border by coordinating the arrival times of participating companies. Other advanced trip data will also be made available to Customs agencies, including number and citizenship of passengers. Such information sharing will assist Customs in adjusting staffing at bus processing facilities for maximum efficiency, thereby reducing traffic congestion, and saving time for travelers. Participation is voluntary and highly encouraged.

Several regional motor coach associations have been contacted regarding the new program, such as the Ontario Motor Coach Association, the Bus Association of New York State, and others.


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